Return Policy for Online

We hope you love what you ordered on Jacadi.ie. However if for any reason you would like to return your Jacadi purchase, we offer a refund within 30 days from receipt of your package.

You can return your items by post or  to our store at Jacadi, 32 South King Street, Dublin D02 Y296, Ireland. We do not offer a return policy for sale items. 

HOW TO RETURN

1. Make sure the items you are returning are unworn, unwashed, in their original packaging and with their original tags attached. Shoes must be returned in their original and undamaged shoe box. Final sale items cannot be returned or exchanged.

2. You can return the package instore or post it to Jacadi, 32 South King Street, Dublin, D02 Y296. We do not provide free returns. 

3. Upon receiving your package, all returned items are subject to a quality assurance inspection process. Once approved, we will refund you for the products returned using the prices stated on your invoice. You will receive an email indicating the return has been processed and your refund will be applied to the original form of payment used for your order. Please allow 4 to 5 working days for it to reflect on your statement.

RETURN TO A JACADI STORE

You can return your online purchase for a refund at our Jacadi Dublin store. Simply bring with you your packing slip, electronic receipt (available under “My Order” in your online account) or email confirmation.

If you request a refund, you will be refunded for the products returned using the prices stated on your invoice. Your refund will be applied to the original form of payment used online. Please allow 4 to 5 business days for the refund funds to reflect on your statement.

You will receive a confirmation by email indicating the return has been processed.

You may also exchange your online purchase instore. 

EXCHANGES

Exchanges are not accepted on jacadi.ie

Customers need to return the original product and place a new order for their product of choice.